Dear Valued Customer,

We will be closed from 31st January 2022 to 4th February 2022 for Chinese New Year holidays. Our business will resume as per usual on 7th February 2022.

For urgent matters please contact the following personnel. 

Matter Regarding

Name

Designation

Contact Number

Sales and Digital Marketing

Ivan Teo

General Manager

9109 3723

Web 

Francis Toh

Operations Manager

8860 8682

Response time required for Web Issues.

Category

Description

Lead time


Time – Sensitive High Priority

1. Site recovery from hacking / malware scripts

2. Security Issues

3. Website offline


1 – 5 hours reponse


Content Changes

1. Content Updates

2. New content review and approval

3. Publishing of new content by Mediaplus Digital


To be scheduled prior or after

Chinese New Year agency 

closure.

Added Functionality Request

1. Site upgrade and optimisation works

2. Additional requirements to the website.

The team at MediaPlus Digital wishes you a Prosperous and Happy Chinese New Year!

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