🇸🇬 50% PSG Grant Pre-Approved Vendor

AI Chatbot Development Company in Singapore

Custom AI chatbots for SMEs that qualify leads, automate support, and capture sales 24/7. Claim up to 50% PSG grant on every package as a pre-approved IMDA vendor.

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5 Star Google Reviews

The MediaPlus Digital Team

Full-Stack AI Chatbot Capabilities

Every chatbot we develop is custom-trained on your business. No off-the-shelf templates.

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Advanced NLP

Powered by GPT-4 or Claude. Conversations feel human, not robotic scripts.

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Custom Knowledge Base

Trained on your FAQs, product catalog, policies, and documents. Accurate answers.

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Anti-Hallucination

Guardrails ensure the bot only answers within your data. No off-brand fabrications.

Multilingual

English, Mandarin, Bahasa Melayu, Tamil out of the box. More on request.

Lead Qualification

Qualifies prospects and hands hot leads to your sales team or CRM automatically.

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Deep Integrations

WhatsApp Business, Shopify, WooCommerce, HubSpot, Salesforce, and custom API integration.

AI Chatbots Built for Every Industry

Custom-trained on your business goals to automate support, drive leads, improve customer experience, and scale operations across ecommerce, hospitality, professional services, healthcare, and more.

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Ecommerce & Retail

Product discovery, abandoned cart recovery, order tracking, returns.

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F&B

Reservations, menu queries, delivery status, loyalty programs.

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Professional Services

Lead qualification for law, accounting, consulting, real estate.

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Healthcare & Clinics

Appointment booking, FAQ automation, compliance-aware responses.

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Education & Training

Course enquiries, application status, 24/7 student support.

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B2B & SaaS

Product qualification, demo booking, technical FAQs.

From Strategy to Launch in 2 to 3 Weeks

A proven 6-step process that takes you from idea to a fully trained chatbot.

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Discovery & Strategy

2-hour workshop to define goals, user journeys, and success metrics.

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Knowledge Base Training

We ingest your FAQs, documents, product data, and policies.

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Design & Build

Conversation flows, branding, integrations, and fallback logic.

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Testing (UAT)

Stress-test with real queries. Refine until accuracy hits 90%+.

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Launch & Handover

Deploy on your channels. Train your team on the dashboard.

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Continuous Optimization

Monthly review. Retrain on new questions. Never stop improving.

Everything About AI Chatbot Development in Singapore

Prices range from S$3,000 to S$30,000+ depending on complexity, integrations, and languages. With the 50% PSG grant, eligible SMEs pay only half. Book a free strategy session for a tailored quote.

A standard Starter chatbot launches in 2 to 3 weeks. Custom Enterprise builds with multiple integrations take 6 to 10 weeks. Timeline confirmed in the discovery workshop.

Yes. Our chatbots support English, Mandarin, Bahasa Melayu, and Tamil out of the box. Other languages (Cantonese, Japanese, Korean) available on request.

Yes. We integrate with WhatsApp Business, Facebook Messenger, Shopify, WooCommerce, HubSpot, Salesforce, and any system with a public API.

If your business is registered in Singapore with 30%+ local shareholding, under 200 employees, and you have not started the project yet, most likely yes. We confirm eligibility in the free consultation.
 

It escalates to a human agent via email, WhatsApp, or live chat. We design fallback flows so nothing slips through.

Yes. You own the knowledge base, conversation logs, and custom flows. No vendor lock-in. Export and migrate anytime.

Yes. We work with GPT-4, Claude, Gemini, and self-hosted open-source models depending on your privacy, cost, and performance needs.

Ready to Deploy Your AI Chatbot?

Book a free 30-minute strategy session. We audit your customer journey, identify automation opportunities, and estimate your PSG savings. No obligation.

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